AlphaPublish
Terms of Service
These terms govern use of AlphaPublish’s video background-removal, hosting, download, and embed services.
Last updated October 23, 2026
Service operator
AlphaPublish is operated through alphapublish.com. Contract, legal-notice, and support communications can be sent to support@alphapublish.com. Additional entity or registered-address details will be published if and when they apply.
Eligibility
You must be at least 18 years old and able to enter a binding agreement to use AlphaPublish.
Your content and permissions
You retain ownership of your content. You confirm that you have the rights to upload, process, publish, embed, and share the video, audio, trademarks, and likeness of every recognizable person shown.
Acceptable use
Do not submit content involving children, private or sensitive information, unlawful or deceptive activity, infringement, impersonation, biometric identification, face recognition, or material you do not have permission to use.
Service output
AI processing can produce incomplete or unsuitable results. You must review every output before publication. AlphaPublish does not provide legal clearance or guarantee that an output is original, non-infringing, or fit for a specific campaign.
Processing seconds and prices
Starter provides 30 processing seconds for $6.99, Creator provides 120 for $19.99, and Pro provides 300 for $44.99. These are one-time purchases. Purchased seconds stack and do not expire; they are not monthly allowances and do not include Hosting. Each processed video is rounded up to the next whole second. The uploader shows the applicable duration and file limits before work starts. Checkout shows the final charge and applicable tax.
Processing, retries and downloads
Processing reserves the required seconds before work starts. Failed AI work releases the reservation. Successful AI work uses its seconds even if later file preparation fails; retrying preparation from that same result does not run or charge for another AI pass. A new background-removal job uses seconds. Private paid results are available for 7 days. Transparent WebM download does not require Hosting; eligible verified paid clips up to 8 seconds can also be exported as ProRes 4444 from that same result without another AI pass. A free preview is view-only, up to 3 seconds and available for 24 hours.
Annual Hosting and authorization
Publish & Host costs $9.99 per video per year. It is a separate annual subscription, with explicit renewal authorization required before Checkout. Prepare and review the website delivery before purchase. The service year starts when publication succeeds. Hosting does not include processing seconds and an existing transparent video can be prepared without AI background removal. Standard preparation is bounded at 30 requests per account in 30 days. Published assets are public resources. Fair-use safeguards apply; Hosting is not unlimited delivery and does not introduce automatic traffic-overage charges.
Cancellation, expiry and recovery
Cancel the next annual renewal from Billing. The current paid service period continues and unused processing seconds remain available. Canceling renewal does not delete the video or automatically refund the current period. After Hosting expires, a 30-day online grace period is followed by 30 days of private file recovery. Public playback stops after grace; files may be permanently removed after recovery. Restore or download before the deadline shown in Workspace. A stable asset ID is not perpetual storage.
Versions, source files and deletion
The source upload, private paid result, current hosted version and ProRes export are separate files with separate deadlines. Replaced versions can be pruned; processing-second packs do not provide an archive tier. Workspace deletion starts a tracked request and can remain pending or require review while active work or billing is resolved. Account-data and processing-provider deletion requests require support review. See the Privacy Policy for retention and deletion boundaries.
Refunds and service faults
Refunds follow the Refund Policy and applicable mandatory rights. Successful processing, partial pack use and the Hosting value delivered are considered separately. If a paid Hosting publication cannot be fulfilled, we recover publication or refund that Hosting payment. Annual-renewal authorization is not a waiver of any statutory withdrawal or other mandatory consumer right.
Availability and liability
We design embeds to fail open to a poster when video playback is unavailable, but no online service is uninterrupted. To the extent permitted by law, AlphaPublish is not liable for indirect losses or changes you make to a customer website.
Support scope
Standard support covers AlphaPublish processing, stored assets, manifests, hosted video, poster delivery, and the official embed in supported browsers. We provide fixed HTML, Webflow, and Framer recipes and basic integration guidance. Manual video editing, bespoke site implementation, third-party code conflicts, self-hosted player forks, batch or API workflows, and unsupported browsers are outside standard support.
Global availability
AlphaPublish is offered to users globally. These terms apply worldwide, subject to any mandatory consumer, privacy, or other local law that cannot be excluded by contract.
Disputes and mandatory rights
Contact support@alphapublish.com first so we can try to resolve a concern in good faith. Nothing in these terms limits mandatory consumer rights, privacy rights, or access to a competent court that applies where you live. Governing-law and formal dispute language should be read together with any entity details published for the service.
Contact
Questions, abuse reports, takedown notices, and deletion requests can be sent to support@alphapublish.com.