How do I report a processing problem?
Include the error code, Reference ID, browser, approximate time, and expected result. Do not attach a sensitive source video unless support provides a secure path.
AlphaPublish
Talk to the people building AlphaPublish.
Contact support@alphapublish.com for product questions, processing issues, privacy requests, copyright concerns, abuse reports, and deletion requests.
Written and reviewed by AlphaPublish Editorial Team · Published · Updated
Product and processing support
Include the job or asset reference, browser, approximate time, and a concise description. For processing failures, copy the safe error code and Reference ID from the upload panel.
Privacy and deletion requests
Email from the account address when possible and state whether the request concerns the account, a source upload, a generated result, or a public hosted asset.
Copyright and abuse reports
Include the public asset reference or page URL, identify the concern, and provide a reliable way for the team to follow up. Do not send private credentials or unnecessary sensitive media.
Frequently asked questions
Where do I send privacy or deletion requests?
Send them to support@alphapublish.com from the account email when possible and identify the account, source, result, or public asset involved.
How do I report copyright or abuse?
Email the public asset reference or page URL, identify the concern, and provide a reliable way for the team to follow up.